Last Updated: March 2025

At GLADELL MENTAL WELLNESS LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.

By accessing our website or using our products and services, you agree to the terms in this Privacy Policy. Please read this carefully to understand your rights and how we handle your data.

  1. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, email address, phone number, postal address, and other details you provide when filling out forms or contacting us.
    • Usage Information: IP address, browser type, operating system, and website interaction data.
    • Cookies & Tracking Technologies: Information about browsing behavior, pages visited, and engagement with our website.

  2. How We Use Your Information

    Your personal information may be used for:

    • Providing and maintaining our products and services.
    • Communicating with you and responding to inquiries.
    • Sending marketing messages (only if you opt in).
    • Sending SMS notifications, including appointment reminders, post-visit instructions, billing updates, and lab notifications.
    • Monitoring website performance and user trends.

  3. SMS Terms and Conditions

    By providing your phone number and opting into SMS messages from GLADELL MENTAL WELLNESS LLC you agree to the following:

    Types of Messages: SMS messages may include:

    • Appointment reminders
    • Billing notifications
    • Post-visit instructions
    • Result notifications
    • Customer service updates

    Message Frequency: This may vary based on service needs.

    Message & Data Rates: Standard message and data rates may apply.

    Opt-Out: You can stop receiving SMS messages at any time by replying STOP.

    Help & Support: Reply HELP for assistance or visit https://www.gladellmentalwellness.com.

    For more information, visit:

    Privacy Policy

    Terms of Service

  4. Sharing Your Information

    We do NOT share SMS consent with third parties for marketing purposes.

    We may share your personal information with:

    • Trusted Service Providers who assist in website maintenance and service fulfillment.
    • Legal Authorities if required by law.

  5. Your Choices

    • Access & Correction: You can update or correct your personal information by contacting us.
    • Opt-Out: Unsubscribe from marketing emails or SMS messages at any time.

  6. Data Security

    We use reasonable security measures to protect your personal information from unauthorized access or disclosure.

  7. Updates to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the “Last Updated” date will be modified accordingly.

  8. Contact Us